Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms have the following meanings:

"Agreement" means these Terms and Conditions together with any engagement letter or service agreement entered into between Traverse Advisory and the Client.

"Client" or "You" means the individual or organisation engaging our services or using our website.

"Services" means the business consulting services provided by Traverse Advisory, including strategic roadmap development, implementation planning, and progress review facilitation.

"Traverse Advisory", "We", "Us", or "Our" means Traverse Advisory, a business consulting firm operating in Hong Kong.

"Website" means the website located at traversens.pro and all associated pages.

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

These terms constitute a legally binding agreement between you and Traverse Advisory. We reserve the right to modify these terms at any time, and your continued use of our website or services following any changes constitutes acceptance of those changes.

To engage our consulting services, you must be at least 18 years of age and have the legal capacity and authority to enter into binding contracts on behalf of yourself or your organisation.

3. Description of Services

Traverse Advisory provides business consulting services to organisations in Hong Kong and the surrounding region. Our core services include:

Strategic Roadmap Development: Collaborative creation of strategic plans and pathways to help organisations navigate from their current position to desired future states.

Implementation Planning Services: Detailed planning for translating strategic intent into executable action sequences, including resource mapping and progress tracking frameworks.

Progress Review Facilitation: Periodic facilitated sessions examining progress against strategic plans and identifying needed adjustments.

The specific scope, deliverables, timeline, and fees for each engagement will be detailed in a separate engagement letter or service agreement provided prior to commencement of work.

4. Client Responsibilities

When engaging our services, you agree to:

Provide accurate and complete information as reasonably required for us to deliver our services effectively. Respond to our requests for information and feedback in a timely manner. Make available appropriate personnel for meetings, workshops, and review sessions as agreed. Pay all fees in accordance with the payment terms specified in the engagement agreement.

You acknowledge that the effectiveness of our consulting services depends significantly on your active participation and the accuracy of information you provide. We are not responsible for outcomes adversely affected by incomplete, inaccurate, or delayed information from your organisation.

You also agree not to use our website or services for any unlawful purpose, to transmit any harmful content, or to attempt to gain unauthorised access to our systems.

5. Intellectual Property

Our Intellectual Property: All content on our website, including text, graphics, logos, and software, is the property of Traverse Advisory or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Engagement Deliverables: Unless otherwise specified in the engagement agreement, upon full payment of fees, you will own the specific deliverables created for your organisation (such as strategic roadmaps and implementation plans). However, we retain ownership of our methodologies, frameworks, tools, and general know-how that may be incorporated into these deliverables.

Your Information: You retain ownership of all information, data, and materials you provide to us during an engagement. We will use this information solely for the purpose of delivering our services and in accordance with our Privacy Policy.

6. Fees and Payment

Fees for our services are quoted in Hong Kong Dollars (HKD) and will be specified in the engagement letter or service agreement. Unless otherwise agreed:

A deposit of 50% of the quoted fee is due upon signing the engagement agreement, with the balance due upon completion of services. For ongoing retainer arrangements, fees are billed monthly in advance. Payment is due within 14 days of invoice date.

We accept payment by bank transfer or cheque. Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

If you wish to engage additional services beyond the original scope, these will be subject to separate quotation and agreement.

7. Cancellation and Refunds

Either party may terminate an engagement by providing written notice as specified in the engagement agreement. In the event of cancellation:

If you cancel before work commences, we will refund any deposit less a reasonable administrative fee. If you cancel after work has commenced, you will be charged for work completed to date plus any expenses incurred. If we terminate the engagement due to circumstances within your control (such as non-payment or non-cooperation), no refund will be provided.

In all cases, we will provide you with any deliverables completed up to the point of termination.

8. Disclaimers

Our consulting services are provided in good faith based on our professional expertise and the information available to us. However, you acknowledge and agree that:

Our advice and recommendations are based on our professional judgment and the information you provide. Business outcomes depend on many factors beyond our control, including market conditions, competitive dynamics, and your organisation's execution. Past performance and case studies do not predict future results.

We do not make any representations or warranties regarding specific business outcomes, financial results, or the success of strategies developed through our engagements. Our services are advisory in nature, and all business decisions remain yours to make.

Our website is provided "as is" without warranties of any kind. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by law:

Our total liability for any claim arising out of or related to our services shall not exceed the total fees paid by you for the specific engagement giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, or data.

These limitations apply regardless of the theory of liability (contract, tort, negligence, or otherwise) and even if we have been advised of the possibility of such damages.

Nothing in these terms shall limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Traverse Advisory, its directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: your breach of these Terms and Conditions, your use of our services, any misrepresentation made by you, or your violation of any applicable law or regulation.

11. Confidentiality

Both parties agree to maintain the confidentiality of all confidential information disclosed during the course of an engagement. Confidential information includes business plans, financial data, client lists, methodologies, and any information marked as confidential.

Confidentiality obligations do not apply to information that is publicly available through no fault of the receiving party, was already known to the receiving party, is independently developed without use of confidential information, or is required to be disclosed by law.

Unless otherwise agreed, we execute a mutual non-disclosure agreement with all consulting clients prior to commencing work.

12. Termination

Either party may terminate an engagement as specified in the engagement agreement. We may also suspend or terminate services immediately if you breach these Terms and Conditions, fail to make payment when due, provide false or misleading information, or engage in conduct that may harm our reputation.

Upon termination, all outstanding fees become immediately due. Confidentiality obligations and limitations of liability shall survive termination.

13. Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

In the event of any dispute arising out of or in connection with these terms or our services, the parties agree to first attempt to resolve the matter through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may refer the matter to mediation.

The courts of Hong Kong shall have exclusive jurisdiction over any dispute that cannot be resolved through negotiation or mediation.

14. General Provisions

Entire Agreement: These Terms and Conditions, together with any engagement letter or service agreement, constitute the entire agreement between you and Traverse Advisory regarding the subject matter hereof.

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations to an affiliate or successor entity.

Notice: Any notices required or permitted under these terms shall be in writing and sent to the addresses specified in the engagement agreement or, for us, to the address below.

15. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. For existing engagements, material changes will be communicated directly to clients. Your continued use of our website or services following any changes constitutes acceptance of the revised terms.

16. Contact Information

If you have questions about these Terms and Conditions, please contact us: